Privacy statement
Effective 08/01/2024​
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Introduction
We (“we”, “us”, “our”) take the privacy of the users (“user” or “you”) of our website and/or mobile app (the “website” or the “mobile app”) very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or mobile app (together: “digital assets”). We are also committed to protecting and using your information in accordance with applicable law.
This privacy statement explains our practices regarding the collection, use, and disclosure of your information through the use of our digital assets (the “services”) when you access the services through your devices.
Please read the privacy statement carefully and make sure you fully understand our practices with respect to your information before using our services. If you have read and fully understand this statement and do not agree with our practices, you must stop using our digital assets and services. By using our services, you agree to the terms of this privacy statement. Your continued use of the services constitutes your acceptance of this privacy statement and any changes to it.
This privacy statement tells you:
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What data we collect
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How we collect data
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Why we collect data
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Who we share the data with
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Where the data is stored
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How long the data is retained
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How we protect the data
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How we deal with minors
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Updates or changes to the privacy statement
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What data do we collect?
Below is an overview of the data we may collect:
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Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal data does not allow us to identify who it was collected from. Non-personal data that we collect consists primarily of technical and aggregated usage information.
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Individually identifiable information, i. e. any information by which you can be identified or could reasonably be identified (“personal data”). Personal data that we collect through our services may include information that is requested from time to time, such as names, e-mail addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, we will treat it as personal data for as long as it is combined.
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How do we collect data?
Below are the main methods we use to collect data:
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We collect data when you use our services. So when you visit our digital assets and use our services, we may collect, record, and store usage, sessions, and related information.
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We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e. g. an e-mail with a comment or feedback).
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We may collect data from third-party sources as described below.
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We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.
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Why do we collect this data?
We may use your data for the following purposes:
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to provide and operate our services;
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to develop, customize, and improve our services;
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to respond to your feedback, queries, and requests, and to provide assistance;
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to analyze requirement and usage patterns;
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for other internal, statistical, and research purposes;
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to improve our data security and fraud prevention capabilities;
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to investigate violations and enforce our terms and policies, and to comply with applicable law, regulations or governmental requests;
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to provide you with updates, news, promotional materials, and other information related to our services. For promotional e-mails, you can decide for yourself whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these e-mails.
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Who do we share this data with?
We may disclose your information to our service providers in order to operate our services (e. g. storing data via third-party hosting services, providing technical support, etc.)
We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliates (by way of merger, acquisition, or purchase of (essentially) all assets, etc.); (v) to transfer control of us or any of our affiliates (by way of merger, acquisition or purchase of (substantially) all assets, etc.); (vi) in the event of a change of control of us or any of our affiliates (by way of merger, acquisition or purchase of (substantially) all assets, etc.). etc.); (v) to collect, hold, and/or manage your information using authorized third-party service providers (e. g. cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. To avoid misunderstandings, please note that we may transfer or disclose non-personal data to third parties or make other use of it at our discretion.
Cookies and similar technologies
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When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These tracking technologies may allow third parties to automatically collect your data to improve the browsing experience on our digital assets, optimize their performance, and ensure a tailored user experience, as well as for security and fraud prevention purposes. To find out more, please read our cookie policy.
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We will not share your e-mail address or other personal data with advertising companies or advertising networks without your consent.
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Where do we store the data?
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Non-personal data
Please note that our companies and our trusted partners and service providers are located around the world. We store and process any non-personal data we collect in different jurisdictions for the purposes set out in this privacy statement.
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Personal data
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and, to the extent necessary for the proper provision of our services and/or required by law (as further explained below), in other jurisdictions.
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How long is the data retained?
Please note that we will retain the data we collect for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements. We may correct, amend, or delete inaccurate or incomplete data at any time at our sole discretion.
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How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data can be stored via our hosting provider’s data storage, databases, and general applications. They store your data on secure servers behind a firewall and they provide secure HTTPS access to most areas of their services.
Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, publish, or otherwise disclose to us or others. For this reason, we encourage you to set strong passwords and, whenever possible, not to provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. As e-mail and instant messaging are not considered secure forms of communication, we also ask that you do not disclose confidential information via either of these communication channels.
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How do we deal with minors?
The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect information from children. If you are under the age of majority, you should not download or use the services or provide us with any information.
We reserve the right to ask for proof of age at any time so that we can check whether minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit and block such users from accessing our services, and we may delete any information we hold about that user. If you have reason to believe that a minor has disclosed data to us, please contact us as explained below.
We will only use your personal data for the purposes set out in the privacy statement and only if we are satisfied that:
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the use of your personal data is necessary to perform or enter into a contract (for example, to provide you with the services themselves or customer or technical support);
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the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or
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the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a way that is proportionate and respects your data protection rights).
As an EU resident you can:
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request confirmation as to whether or not personal data concerning you is being processed, and request access to your stored personal data and certain additional information;
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request to receive personal data that you have provided to us in a structured, commonly used, and machine-readable format;
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request the correction of your personal data stored by us;
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request the erasure of your personal data;
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object to the processing of your personal data by us;
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request the restriction of the processing of your personal data, or
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lodge a complaint with a supervisory authority.
However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as set out below.
In the course of providing the services, we may transfer data across borders to affiliated companies or other third parties, and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.
If you are based in the EEA, your personal data will only be transferred to locations outside the EEA where we are satisfied that an adequate or equivalent level of protection of personal data exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place to minimize the risk of unlawful use, alteration, deletion, loss, or theft of your personal data, and that such third parties act in accordance with applicable laws at all times.
Rights under the California Consumer Privacy Act
If you are a California resident using the services, you may be entitled to request access to and deletion of your information under the California Consumer Privacy Act (“CCPA”).
To exercise your right to access and delete your information, please see below for how to contact us.
We do not sell users’ personal information for the purposes of the CCPA.
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Updates or changes to the privacy statement
We may revise this privacy statement from time to time at our sole discretion, the version published on the website is always current (see “Effective” statement). We ask you to check this privacy statement regularly for changes. In the event of significant changes, we will publish a notice on our website. Your continued use of the services following notification of changes on our website will constitute your acknowledgement and acceptance of the changes to the privacy statement and your agreement to be bound by the terms of those changes.
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Contact
If you have general questions about the services or the information we collect about you and how we use it, please contact us at:
Name: Thomas Tuchel
Address: Josef-Felder-Str. 57, 81241 Munich, Germany
E-mail address: info@sellscribe.de